Ordering Online with us is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
Prices and availability are subject to change. When a price differs from that posted on the website and processed in an online order, the customer will be notified via email or phone and given the right to cancel all or part of the order. No order shall be processed until customer consents to new pricing. When a product is unavailable customers shall be notified within 2 business days and given the right to cancel or back order the item(s).
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization number. Amatheon has a NO RETURNS policy on all other orders.
Only areas within the U.S. are serviced by Amatheon. To ensure quality esrvice we have chosen FedEx as our carrier of choice. All orders ship in a timely manner and are received within a few days depending on your chosen shipping method. We cannot ship to P.O. Boxes.
Online Shipping Policy:
Orders over $100 will receive Free Shipping (excluding Priority Overnight and Saturday Delivery).
Orders under $100 will receive Free Ground Shipping. Items that are refrigerated must ship overnight (no exceptions) and will be charged the overnight fee if order does not reach $100.
Non-Web Shipping Policy:
All non-web orders will have shipping charges calculated on a per-order basis. All orders equal to or exceeding $250 will be shipped at no charge to anywhere in the U.S. Items that are designated refrigerated must ship overnight (no exceptions) and will be charged the overnight fee if order does not reach $250.
All items on a backorder will be voided after 30 days.